Facilitating the Claims Reporting Process

Care Providers Insurance Services offers dedicated claims handling and management to assist insureds throughout their entire policy process. Our goal is to facilitate the most favorable resolution as efficiently as possible, so insureds can focus on taking care of their clients.

Our in-house claims team works with experts at York to ensure that all claims are managed properly. We also serve as the insured’s advocate and are available to our agency partners to answer any questions that arise during the claims process.

Claims Contact:


All property & casualty claims, regardless of severity or location, should be reported to the YORK Claims Intake Center. The YORK Claims Intake Center is always prepared to accept new losses, and offers four simple ways for you to submit loss reports.

  1. Fax:  800-919-8984
  2. Email:  CPS@YorkRSG.com
  3. Telephone: 877-371-9774
  4. Mail:
    YORK Claims Service, Inc.
    P.O. Box 183188
    Columbus, OH 43218
    Attn: Sarah Dickman

To expedite the handling of your newly-reported loss, please be sure to include the following:

  • Insured Name
  • Policy #
  • Loss Acord

If you would like your claim set up as an “Incident Only” report,  please clearly mark it.

The YORK Claims Intake Center will review all claims notices upon receipt and assign to the YORK handling branch office. A claim acknowledgement will then be transmitted to the designated individual advising of the YORK claim number and the adjuster assigned to the claim.