Self Service Resources

For on-going training and safety education, these self-assessment resources are available for clients to use at their own pace.

AIG Customer Service Line

Professional staff is available every business day to answer your clients’ questions and provide risk management advice.

Call: 800-611-3994 

Email: ProgramsLC@aig.com


Online Safety Training with LexTrainer

This free, easy to use, automated training system enables active policyholders to train employees and track their progress in far less time than traditional training methods, at no additional cost. A discount code is necessary to receive complimentary access.

To request a discount code:

Click here to access these trainings.


Discounted Criminal Background Checks

Praesidium, an industry leader in abuse risk management, has developed comprehensive background check package designed for social service clients. The package is made available to insureds at a discounted rate of $9.95 per report. To get access to this service, the policyholder should call AIG Programs at 800-611-3994


Armatus Internet-based Abuse Training 

This tool, through, user-paced activities, video clips, compelling graphics, and sound effects, trains  clients’ staff in methods designed to help reduce the risk of the abuse of a vulnerable child or adult in their care. It also teaches them how to help protect themselves from false allegations of abuse. Additionally, clients are offered complimentary access to all of the Armatus web-based training courses.

To access Armatus trainings, please contact AIG customer service at

800-611-3994  or programslc@aig.com.


Toll-free Confidential Abuse Helpline

Praesidium’s experts are just a phone call away to provide clients with guidance on abuse prevention, managing risks, and responding to dangerous or potentially costly situations.

Call: 866-607-SAFE (7233)

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